A Handcrafted Focus
What makes us different from other hotel is our personal approach to guests. Every guest is different, and every one of our employee is different. Therefore, we do things a bit differently here. Just like a hancraft product where you can not copy and paste each method and guarantee the exact same result on how we serve the guests, there is no standard way of greeting you or how we put the smile. At the end of the day, we want you to feel at home and we will make you feel at home.
As a result, we create a pool of employees who are creative in solving issue, appreciating their unique personality and have the freedom to self-actualise and maximise their potential. It does not mean we break all the rules, we keep and enforce the necessary rules. Just the necessary part.